Refund Policy

14-Day Money-Back Guarantee

We offer a full refund within 14 days of your initial purchase, no questions asked. If you're not satisfied with our service for any reason, simply contact us and we'll process your refund immediately.

How to Request a Refund

Email support@imsolver.co.uk with:

• Your account email address
• Subject line: "Refund Request"
• Brief reason (optional, helps us improve)

We'll process your refund within 2-3 business days. The funds will appear in your account within 5-10 business days depending on your bank.

Subscription Cancellations

You can cancel your subscription at any time from your account settings. When you cancel:

• You keep access until the end of your current billing period
• No further charges will be made
• Your data remains accessible for 30 days after cancellation

Exceptions

Refunds are not available for:

• Accounts suspended for Terms of Service violations
• Purchases made more than 14 days ago
• Third-party services or add-ons (subject to their own policies)

Questions?

Contact us at support@imsolver.co.uk and we'll respond within 24 hours.